Time: 5:48PM Sunday, 06-19
Place: Case Center, Skidmore College
Have not updated for days, being lazy again.
Today I work for late shift, which is from 1 till 9. This 8-hour shift feels much longer than the early ones. I’ve been freezing to death here and waiting for another 3 hours and 10 minz to pass. No matter I need to work early or late, I always sleep till an hour ahead of my working time.
Working for customer service related jobs, one might discover his or her cheerful and friendly side. You will be thinking, oh, I could be open and friendly to strangers too. I’m surprise by my quick transformation from a somewhat professional information desk worker and my own self from time to time. I am not the only one who has such ability, but seems every single one of us possesses.
This passed friday was one of our busiest days so far. There were about 300 hundred people came to check in. They are memebers of International Women writing guild. I used to think writers would not care about trivial things such as “what direction does her room faces,” or being extremely cautious about their appearance on their one week long ID card. In fact, they are just typical mid-age(or older) women. They are extremely “annoying” and their temper r mostly not good. One lady got pissed of at us just becaue we didn’t give her a blanket with the plastic wrap(because two blankets are wrap together, of couse one blanket will have the the wrap and the other won’t). They come to complain every little things to us, and expect us to solve for them. People want to exchange their rooms because they want to have freezing cold rooms but not only cool rooms. Since the weather has cooled down these days, now they come to complain they are freezing to death. Okay, we understand that the AC might be too cold, but that is not under our control. What can we do but give them more blankets. Those women need to remind themselves that Skidore is not a hotel.
Our boss warn us that this upcoming weekend will be twice as busy as last friday. Couple hundreds of “Genius” kids are coming for their summer program. Maybe they are too smart, so they probably will not have too much patience or paying too much attention to what you are telling them. My boss told us, when they want to wear hat or making faces when they take pictures for their ID cards, just let them do it.
